Shipping Policy

GenlinkParts|

Shipping Policy

Last Updated: 2025.7.15

At Genlink Parts, we strive to deliver your generator parts quickly and efficiently. Please review our shipping policy below for details on delivery times, costs, and procedures.


1. Shipping Locations

We currently ship to:
 [Brazil, United States, Russia, Malaysia, Singapore, Philippines, Indonesia]
🚫 Restricted Areas: [Some areas are considered remote by UPS or DHL]

Contact us before ordering if your location is not listed.

 

 

 

 

2. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends/holidays).

  • Delays may occur during peak seasons or due to inventory checks.


3. Shipping Methods & Estimated Delivery Times

Shipping Option Delivery Time
Standard Shipping 3-7 business days
Expedited Shipping 2-4 business days
Overnight Shipping 1-2 business days

Free shipping may apply for orders over $[200].


4. Shipping Costs

  • Calculated at checkout based on weight, destination, and shipping method.

  • Free shipping promotions (if applicable) will be automatically applied.


5. Order Tracking

  • You’ll receive a tracking number via email once your order ships.

  • Track your package directly through the carrier’s website (e.g., FedEx, UPS, USPS).


6. International Shipping

  • Duties/taxes may apply and are the customer’s responsibility.

  • Delivery times vary by destination (typically 7-21 business days).


7. Undeliverable Packages

If a package is returned to us due to:
❌ Incorrect address
❌ Failed delivery attempts
❌ Unpaid customs fees

We will contact you to reship (additional fees may apply).


8. Damaged or Lost Shipments

  • Damaged items? Contact us within 48 hours with photos of the product and packaging.

  • Lost in transit? File a claim with the carrier, and we’ll assist you.


9. Changes to This Policy

We may update our shipping policy periodically. Check this page for the latest information.


10. Contact Us

For shipping-related questions:
📧 Email: Shaolongyuxun@163.com
📞 Phone: +8618603828127
🏢 Address:No.5780 Hunan RD,Pudong Shanghai 201317,China


Note: Delivery times are estimates and not guaranteed. External factors (weather, customs, etc.) may cause delays.

Would you like to customize this further (e.g., specific carriers, regional restrictions)? Let me know!

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