Warranty Policy

Last Updated: 2025.7.15

Thank you for purchasing generator parts from Genlink Parts. We stand behind the quality of our products and offer the following warranty coverage to ensure your satisfaction.

1. Warranty Coverage

Genlink Parts warrants that its generator parts and accessories ("Products") are free from defects in materials and workmanship under normal use for the following periods:

• Standard Warranty: 6 months from the date of purchase

• Extended Warranty (if applicable): [Additional terms]

This warranty applies only to the original purchaser with proof of purchase.

2. What This Warranty Includes

• Repair or replacement of defective parts at our discretion

• Coverage for manufacturing defects only

3. What This Warranty Does NOT Cover

This warranty does not apply to:

• Damage from misuse, improper installation, or neglect

• Wear and tear from normal use

• Products modified or repaired by unauthorized parties

• Purchases from unauthorized resellers

• Acts of nature (floods, fires, power surges, etc.)

4. Warranty Claim Process

To file a warranty claim:

1. Contact Us: Email [support@yourcompany.com] or call +8618603828127 within 10 days of discovering the defect.

2. Provide Proof: Submit your order number, receipt, and a description of the issue.

3. Return Authorization (if needed): We may require you to return the defective product for inspection.

4. Resolution: We will repair, replace, or refund the product as deemed appropriate.

5. Shipping & Handling for Warranty Claims

• Customer is responsible for return shipping costs unless otherwise stated.

• We cover shipping costs for replacement parts sent to you.

6. Limitation of Liability

Genlink Parts shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits or business interruption due to defective parts

Our maximum liability is limited to the purchase price of the product.

7. Governing Law

This warranty is governed by the laws of Your Country.

8. Contact Us

For warranty-related questions, contact:

• Email: [support@yourcompany.com]

• Phone:+8618603828127

• Address: No.5780 Hunan RD,Pudong Shanghai 201317,China

Note: This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.

Would you like any modifications based on your specific warranty terms? Let me know!